Manage shipments, track packages, and keep your clients in the loop — with an AI assistant for your team and a WhatsApp bot for your customers.
From creating shipments to tracking deliveries, every step is designed to be effortless.
Follow each shipment from the moment it arrives at your warehouse to the final delivery. Every scan, status change, and milestone is captured in a clean, real-time timeline.
Delivered to client
Feb 28 — 2:30 PM
Out for delivery
Feb 28 — 8:00 AM
Arrived at destination hub
Feb 27 — 6:45 PM
Customs cleared
Feb 26 — 11:20 AM
In transit — shipped from warehouse
Feb 25 — 3:10 PM
Label scanned & shipment created
Feb 24 — 9:15 AM
Step 1
Snap a photo of the label
Done
Shipment created automatically
Just snap a photo of the original shipping label and let our AI do the rest. It reads the label, extracts all the details, creates the shipment, and instantly notifies the client that their package has arrived at your warehouse.
Meet Shippy — your AI-powered assistant that knows everything about your operation. Ask about any order, get status updates, create shipments, or look up client information. Just type and get instant, accurate answers.
Shippy
Online
Tell me about order TA-4521
Here's the update on TA-4521:
The package cleared customs yesterday and is now on its way to the Luanda distribution hub. Expected delivery is tomorrow morning. Maria was automatically notified of the customs clearance.
Great, can you notify her it'll arrive tomorrow?
Maria Santos
+244 923 456 789
12
Total Orders
2
In Transit
10
Delivered
Recent Orders
TA-4521
Feb 24, 2026
TA-4387
Feb 10, 2026
TA-4201
Jan 28, 2026
TA-4098
Jan 15, 2026
See the full picture for every client — their complete order history, contact details, and shipment stats. Need to create a new shipment for a returning client? One click and you're there.
Get a clear overview of your entire shipping operation. See how many shipments are in transit, what's been delivered this month, and track recent activity — all in one place.
Dashboard
February 2026847
Total Shipments
23
In Transit
156
Delivered (month)
89
Active Clients
Recent Activity
TA-4518 delivered to João Mendes
2m agoTA-4521 cleared customs
15m agoNew shipment TA-4522 created
32m agoWe'd love to hear from you. Whether you're curious about features, pricing, or anything else — our team is ready to answer all your questions.
Email us
support@forwardflow.app
Response time
We typically respond within a few hours
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